• While that may be true, I’ve found Microsoft’s Troubleshooter almost seem like magic in finding and fixing some issues, where as with arch (or any other distro) I would have to hunt everywhere to fix some issue that happened randomly or because some dependency of some dependency of some new package I installed broke something.

    • megane-kun
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      21 year ago

      Isn’t that making the problem worse though? If you have a tool that resolves your problem for you, wouldn’t that make you dependent on it, and thus, be even more helpless when moving to another ecosystem (like, yeah, Arch)?

      Arch is built for a particular kind of Linux user though, btw. It’s probably the worst choice for a “not a computer person” move into, issues of dependency hell aside.

    • Corroded
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      11 year ago

      I find Linux, especially Arch or Arch-based distros, easier to troubleshoot than Windows. The documentation is decent a majority of the time and the community seems more willing to tailor advice to your specific situation.

      By that I mean you can post a log and if someone recognizes it they seem more willing to help you out or at least send you in the right direction.

      When I have issues on Windows on the other hand a lot of the time I see the same generic advice over and over again and it usually ends with user being told to download software from their obscure site. Maybe that’s just my poor utilization of search engines though.

    • @seitanic@lemmy.sdf.orgOP
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      11 year ago

      I’ve had exactly the opposite experience. I don’t use Windows often, but the times that I have, Microsoft’s troubleshooter has always been zero help. It’s always the most basic shit that a Tier 1 tech support guy will run you through on every phone call. It’s like “Have you tried turning it off and then turning it on again?” Yes, yes, and I tried that, too! Oh, what a surprise, it’s ran out of ideas, and I have to go on the Web and search for help, just like I would with an issue on Linux.